Use the DISC Personality Assessment to Improve Your Workplace Communication


When people feel heard and understood, their sense of well-being increases. They’re more productive, work harder, and are happier. Sounds great, right?

Of course.

As a busy leader, taking time to learn your employees’ ideal communication styles may seem time-consuming. Good news: It doesn’t have to be. Enter the DISC personality profile.

DISC Personality Profile: A Brief History

Psychologist William Moulton Marston developed DISC theory to prove that people express emotions using four different behaviors: dominance (D), influence (I), steadiness (S), and conscientiousness (C).

Years later, psychologist Walter Clarke turned Marston’s theory into an assessment. He wanted employers to have a way to easily understand different employee personalities. He reasoned that once they knew this, they’d be able to better communicate with their team and get more done.

Boost Workplace Communication

The test is a great place to start when improving workplace communication. After all, the more you and your team communicate, the easier it’s going to be for you to achieve collective success.

Today, business leaders around the world use DISC to inform their workplace communication. And with our below guide, you can too.

The Four Different Behavioral Styles

It’s important to note that most people are a blend of different DISC behavior styles; however, we all have a prominent one that reflects our ideal manner of communication.   

Dominance (D)

D-profile individuals are often blunt and not afraid to challenge others’ perspectives. They’re very sure of their opinions and often feel the need to be in control of a situation.

Workplace Communication Style: Get straight to the point. Focus on how D-types can own particular tasks. And show them how they will be contributing toward the success of a project. If these individuals can see how they add value, they are more likely to give an initiative their all.   

Influence (I)

I-profile employees thrive on human connection and aim to inspire others around them. They’re interested in the big picture and tend to avoid uncomfortable situations.

Workplace Communication Style: Emphasize the positive and the big picture. Explain how their role in a project will benefit the company without getting into the nitty-gritty details. I-profile individuals will work hard if they feel like they’re making a difference.

Steadiness (S)

S-profile individuals are often introverts who prefer listening to speaking. They value trust and want everyone in the workplace to feel valued. These types are also very detail-oriented.

Workplace Communication Style: Try and communicate with S-types in a one-on-one setting. This approach gives them time to process and ask questions without feeling put on the spot. A surefire way to motivate these individuals is to explain how their role in a project will benefit others.

Conscientious (C)

C-profile individuals love facts and reason. They want to understand the why behind every decision and don’t concern themselves with the big picture. Their primary focus is on the task at hand. They’re also very rational and rarely let their emotions control their decisions.

Workplace Communication Style: Focus on the details. Whenever you can, provide thorough information in writing before meetings and conversations. That way, C-types have time to prepare any questions beforehand. If these individuals understand the why and how behind a task, they’re more likely to execute it with gusto. 

Remember, the DISC assessment isn’t going to tell you everything you need to know about your team members. That’s going to take some good old-fashioned conversation. But, knowing your team’s DISC profiles will help you communicate more effectively.

Click here to take the assessment.


Related Blog: Know Your Audience: Communicating with Different Employee Segments


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